Original Equipment Manufacturers & Engineers
Market/s: Europe
Commissioned by: Customer Collaboration Platform
Date: 2022
Challenge
A water technology company was looking to speak with Mechanical Engineers, Electrical Engineers, or system engineers to better understand how engineers working for original equipment manufacturers in Europe select and purchase the pumps and/or pump-related solutions needed to design the products they sell.
Solution
Polar Insight engaged experts across Europe. They were screened based on their seniority level, type of organization they work with, as well as their roles and responsibilities to ensure that they meet the client's criteria.
Outcome
Through these in-depth interviews, the client was able to determine what original equipment manufacturers or -pump solutions need to improve their services to ensure they can deliver the needs of their customers who are currently using either e-pumps or VFD solutions.