Representing users, transforming services | Polar Insight
Representing users, transforming services.

Welcome to Polar Insight

Service innovation and excellence through research, representation and inclusive design.



We get you closer to the communities you care about so you can design seamless services and experiences.

Headquartered in London with a satellite office in Lisbon, Polar Insight works with organisations across Europe, helping them use research and inclusive design to solve complex problems and achieve their goals.

We bring sector experience and professionalism to every case and, using our network of curious consultants, deploy bespoke teams of expert talent to meet our clientsโ€™ needs.


Powerful solutions for every part of your organisation - from leadership to the front line:


Sales and Service Design

We help sales teams use research to design solutions and bid for strategic contracts.


Delivery and Improvement

We help operational teams to benchmark and improve live contracts.


Evaluation and Social Value

We help organisations to measure and understand the impact they are having.


Trusted, fair and secure

An appointed supplier on the Crown Commercial Service's Research Marketplace DPS and the Digital Marketplace Outcomes and Specialists 3 frameworks, we are also NCSC Cyber Essentials accredited and proud members of the ICG, AQR and the Living Wage Foundation.


Want to find out more? Contact us in confidence:

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