Representing users, transforming services | Polar Insight
Representing users, transforming services.

Welcome to Polar Insight

We help teams understand the complex needs of citizens and communities so they can design, bid for, and deliver better services.



Transform your sales and operations effort today by developing a deeper understanding of the users you care about and how your service helps them thrive.

Headquartered in London with a satellite office in Lisbon, Polar Insight works with ambitious clients across Europe, helping them use research to better understand how people interact with their services.

We bring sector experience and professionalism to every case and, through our research network, deploy talented researchers to support your individual needs and concerns.


Solutions for every part of your organisation - from strategic direction to front-line delivery


Sales and Service Design

We help sales teams use research to design and bid for strategic contracts.


Delivery and Improvement

We help operational teams to benchmark and improve live contracts.


Evaluation and Social Value

We help organisations to measure and understand the impact they are having.


Trusted, fair and secure

An appointed supplier on the Crown Commercial Service's Research Marketplace DPS and the Digital Marketplace Outcomes and Specialists 3 frameworks, we are also NCSC Cyber Essentials accredited and proud members of the ICG, AQR and the Living Wage Foundation.


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