Municipal Water Utilities - Operators & Engineers
Market/s: United States
Commissioned by: Customer Collaboration Platform
For: Water Technology Company
Challenge
A global water technology wanted to understand more about the different ways in which system builders and service providers working in the municipal water utility industry research for and select water technology products.
Solution
Polar Insight engaged thousands of professionals within the US municipal water utility industry, selecting and scheduling interviews with a cohort individuals that could speak to the topic from a variety of perspectives.
Outcome
Increasing their knowledge about this hard to reach target group, the water technology business was able to revise and refine their marketing collateral and increase internal customer knowledge.